Courses > Design

A4Q Design Thinking

The A4Q Design Thinking Foundation certification attests to an individual’s knowledge and understanding of this collaborative, innovation-seeking approach to problem solving and solutions development.

The Alliance 4 Qualification (A4Q) is the official licensor for the Design Thinking Scheme. If you are interested in becoming an accredited training provider, please contact us.

» Leading certification for Design Thinking
» Internationally recognised
» Exams are available worldwide

This course is aimed at anyone who wants to understand the theory of Design Thinking and how to apply this human-centred approach to achieve real business value.


This course is aimed at anyone who wants to understand the theory of Design Thinking and how to apply this human-centred approach to achieve real business value. This includes:

  • Product Owners
  • Scrum Masters
  • Product Managers
  • Software Engineers
  • UX Designers
  • Designers

A4Q Design Thinking: Exam Details

The examination for the Design Thinking is based on the respective curriculum. The full examination areas are well defined in the Learning Objectives of the curricula. Consequently, the Learning Objectives provide the framework for the exams. The testing format is multiple choice.
Candidates eligible to participate in a Business Service Design exam either have attended an accredited course or they are participants of an open exam.

The exam for the Design Thinking is available at:

Anyone wishing to take the Business Service Design exam is recommended to attend and accredited training course. Exams can also be taken following self-study.

The Syllabus can be downloaded here:

The Sample can be downloaded here:

The examination for the A4Q Design Thinking Certification is based on the learning objectives in the syllabus.

The examination format is multiple choice questions (40 questions).


Minutes per exam


Extra time for non-native speakers.


Score is required to pass the exam. 26 of 40 marks.

Elective Modules for the A4Q Certified Service Designer

The A4Q Business Service Architecture certification will focus on the service architecture and its component elements, within the context of enterprise, business and solution architecture.

Topics covered include architectural principles; service definition; value stream modelling and analysis; capability requirements and modelling; the T shaped professional; service measures and controls and a framework for service agility.

The A4Q Business Acumen certification covers the knowledge, skills, understanding and perspective needed to develop good business acumen.

Topics covered include types of business model; leadership and decision-making skills; the importance of a growth mindset for senior leadership teams; available business models and financial and data literacy.

The A4Q Business Design Consultancy certification covers the key skills required to deliver effective business design consultancy, including the consultancy lifecycle and service portfolio, the consultancy mind set, stakeholder engagement, investigation and negotiation techniques, and situation diagnosis.

Accredited A4Q Design Thinking Training Providers

Accredited Online Training Providers