Courses > Design
A4Q Design Thinking
The A4Q Design Thinking Foundation certification attests to an individual’s knowledge and understanding of this collaborative, innovation-seeking approach to problem solving and solutions development.
The Alliance 4 Qualification (A4Q) is the official licensor for the Design Thinking Scheme. If you are interested in becoming an accredited training provider, please contact us.

» Leading certification for Design Thinking
» Internationally recognised
» Exams are available worldwide
This course is aimed at anyone who wants to understand the theory of Design Thinking and how to apply this human-centred approach to achieve real business value.
This course is aimed at anyone who wants to understand the theory of Design Thinking and how to apply this human-centred approach to achieve real business value. This includes:
- Product Owners
- Scrum Masters
- Product Managers
- Software Engineers
- UX Designers
- Designers
A4Q Design Thinking: Exam Details
The examination for the Design Thinking is based on the respective curriculum. The full examination areas are well defined in the Learning Objectives of the curricula. Consequently, the Learning Objectives provide the framework for the exams. The testing format is multiple choice.
Candidates eligible to participate in a Business Service Design exam either have attended an accredited course or they are participants of an open exam.
The Syllabus can be downloaded here:
English: A4Q Design Thinking
The Sample can be downloaded here:
English: A4Q Design Thinking Sample Exam
The examination for the A4Q Design Thinking Certification is based on the learning objectives in the syllabus.
The examination format is multiple choice questions (40 questions).
60
Minutes per exam
25%
Extra time for non-native speakers.
65%
Score is required to pass the exam. 26 of 40 marks.
Elective Modules for the A4Q Certified Service Designer

The A4Q Business Service Architecture certification will focus on the service architecture and its component elements, within the context of enterprise, business and solution architecture.
Topics covered include architectural principles; service definition; value stream modelling and analysis; capability requirements and modelling; the T shaped professional; service measures and controls and a framework for service agility.

The A4Q Business Acumen certification covers the knowledge, skills, understanding and perspective needed to develop good business acumen.
Topics covered include types of business model; leadership and decision-making skills; the importance of a growth mindset for senior leadership teams; available business models and financial and data literacy.

The A4Q Business Design Consultancy certification covers the key skills required to deliver effective business design consultancy, including the consultancy lifecycle and service portfolio, the consultancy mind set, stakeholder engagement, investigation and negotiation techniques, and situation diagnosis.
Accredited A4Q Design Thinking Training Providers
Click here to see all of the accredited Online Training Providers:
- DataMate Consulting, South Africa
- Datamate Consulting, UK
- D-Labs, Germany
- Expleo Academy, DACH Region
- Expleo Academy, UK-Ireland & International
- Imbus Canada, Canada
- Improve Quality Services B.V. Eindhoven
- Process Works
- Polteq Test Services BV
- R1 Training, Singapore
- RBCS Inc, USA
- Simmtech Consultancy Ltd.
- Taraxacum B.V.
- Technometrics, Singapore
- T-Machine, Uruguay
Accredited Online Training Providers
Click here to see all of the accredited Online Training Providers:
- African Institute of Mathematical Sciences Rwanda
- Baltijos Kompiuterių Akademija
- Coala Group
- Eurofins Digital Testing
- Expleo Academy, UK-Ireland & International
- Intelligent Quality Software Testing SRL
- Knowledge Department, Germany